Hotel Example

Wireless Applications for Hotel

Customers can use Palm, cell phone, or other wireless devices to:

    1. Find a hotel and the details of the hotel
    2. Check rate and availability
    3. Make or change online reservation
    4. Check or apply membership points

By offering wireless web access to its customers, a hotel will gain the following competitive advantages over its competitors:

    1. Secure an additional distribution channel and
         reach more customers
    2. Provide the ultimate convenience for customers
         to access hotel reservation system anywhere
         anytime
    3. Provide online services through both wired and
         wireless Internet channels to minimize
         reservation and customer service operating cost

For more examples:

Car Rental Airlines Bank & Credit Union

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